Join a growing Canadian medical supplies company that supports healthcare professionals,
first responders, clinics, hospitals, and institutions across the country. At EMRN, every
role helps power better service, better support, and better patient care.
3 Open RolesCurrent opportunities across customer service, sales, and operations.
Canada-FocusedIn-office opportunities in Montreal and remote positions across Canada.
Healthcare ImpactHelp deliver trusted medical supplies that support patient care and safety.
Build your career with a fast-growing healthcare supplier
EMRN is committed to building a strong, collaborative team that values service, accuracy,
professionalism, and growth. Explore our current openings below and apply to the role that
fits your experience and goals.
Full-TimeIn-OfficeMontreal, QCBilingual
Customer Service Representative (In-Office – Montreal, QC)
Full-Time | Medical Supplies | Bilingual (English & French)
About EMRN
At EMRN, we are a fast-growing medical supplies distributor serving healthcare
professionals and organizations across Canada. From trauma kits to training manikins,
we are committed to delivering reliable, high-quality products that support patient care
and safety. We’re now looking for a friendly, organized, and customer-focused Customer
Service Representative to join our dynamic team at our Montreal office.
The Role
As a Customer Service Representative, you’ll be the first point of contact for our valued
customers—helping with everything from order processing to solving inquiries and providing
ongoing support. You’ll work closely with internal departments like Sales, Operations, and
Procurement to ensure a seamless customer experience. This is an in-office role where
bilingualism in English and French is essential.
What You’ll Do
Handle incoming customer inquiries and resolve objections via phone and email.
Manage the full order process including confirmations, entry, acknowledgements, and invoicing.
Support sales with quotes, RFQs, and product information.
Create and maintain customer profiles in the ERP system.
Manage a small book of accounts while maintaining a high level of service and performance.
Collaborate with Sales, Operations, Finance, and Shipping teams to resolve issues quickly and effectively.
Participate in team meetings, training sessions, and goal-setting activities.
Handle returns, complaints, and customer challenges in line with EMRN policies.
Maintain high standards of accuracy, organization, and professionalism.
RemoteCanada-WideB2B / B2C SalesMedical Supplies
Territory Sales Manager (Remote – Canada-Wide)
B2B/B2C Sales | Medical Supplies
About EMRN
EMRN is a national distributor of essential medical supplies, supporting healthcare
professionals and organizations across Canada. Our growing catalogue includes everything
from trauma kits to simulation manikins—trusted tools that help save lives. We are seeking
motivated, independent, and sales-driven Territory Account Managers across every province
in Canada to help expand our footprint and serve our diverse customer base.
The Role
As a Territory Account Manager, you will be the face of EMRN in your region, responsible
for building strong customer relationships, executing sales strategies, and driving territory
growth. This is a remote role, ideal for a self-starter who thrives in a flexible work
environment and is passionate about the healthcare industry.
Key Responsibilities
Drive new business and grow existing accounts to meet and exceed sales targets.
Develop and execute a strategic sales plan tailored to your province.
Build and maintain strong relationships with clients and key decision-makers.
Recommend and implement strategies to increase market share and customer engagement.
Monitor sales goals, KPIs, and market trends within your territory.
Conduct virtual or in-person visits with prospects and clients.
Provide product presentations, demos, and technical support.
Collaborate with Customer Service, Operations, Procurement, and Marketing teams.
Handle returns and complaints professionally while following EMRN policies.
Participate in ongoing product and industry training.
Report on daily sales activities, opportunities, and challenges.
Attend sales meetings and contribute to a collaborative, solution-oriented culture.
Full-Time | Medical Supplies | Administrative Operations
About EMRN
EMRN is a fast-growing medical supplies company based in Montreal, proudly serving
healthcare professionals and institutions across Canada. From life-saving trauma kits to
simulation training tools, we supply the products that keep patient care moving forward.
We’re currently seeking a highly organized and proactive Executive Assistant to support
our leadership team and oversee day-to-day office operations.
The Role
As our Executive Assistant, you will be a key part of ensuring smooth business operations
and supporting the executive team. You’ll wear multiple hats—handling administrative tasks,
coordinating interdepartmental activities, supporting HR processes, and helping keep the office
running efficiently. This in-office role is ideal for someone who thrives in a fast-paced,
multitasking environment and enjoys bringing structure to a growing company.
Key Responsibilities
Provide direct administrative support to the Executive Team including scheduling, travel coordination, and correspondence.
Maintain calendars, organize meetings, prepare agendas, and take meeting minutes.
Assist in project coordination and follow up on action items.
Help manage email communications and respond on behalf of executives when appropriate.
Support day-to-day office operations including supply ordering, vendor coordination, and facility needs.
Liaise with Sales, Procurement, Customer Service, Shipping, and Finance to streamline workflows.
Help ensure internal processes and systems run smoothly and consistently.
Maintain documentation such as SOPs, contracts, and internal policies.
Assist with onboarding new employees and internal communications.
Organize company meetings, trainings, and occasional team events.
Serve as a go-to resource for staff support and problem-solving.
Help cultivate a positive and productive office environment.
Ready to join EMRN?
We’re always looking for motivated, service-driven professionals who want to grow with a fast-moving
company in the medical supplies industry. Explore the roles above and apply today.